Property Amenities

Property services

  • Express check-in
  • Coffee/tea in common areas
  • Elevator/lift
  • 24-hour front desk
  • Grocery/convenience store
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • ATM/banking
  • Laundry facilities
  • Multilingual staff

Food and drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Restaurant
  • Breakfast available (surcharge)
  • Wedding services

Activities

  • Indoor pool
  • Indoor pool (surcharge)

Parking

  • Covered parking (fees may apply)
  • Self parking (surcharge)

Business services

  • Computer station
  • 24-hour business center

In-Room Amenities

Services

  • Free newspaper
  • Weekly housekeeping provided

Features

  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Blackout drapes/curtains

Food and drink

  • Refrigerator
  • Microwave

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided

Bathroom

  • Shower/tub combination
  • Towels provided
  • Bathrobes
  • Free toiletries
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Pay movies

Reviews

Hilton Garden Inn Ottawa Downtown

241 Reviews #44 of 80 hotels in Ottawa

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    115
  • Very Good
    61
  • Average
    18
  • Poor
    18
  • Terrible
    29

Recent Reviews

Fearless62772005172 wrote a review on April 11, 2024
Trip Type:

A simple reminder call

The facility are fine. Issue I have is I forgot my cooler bag with a special meal for my senior parent that I left in room's fridge. I only realized that after a long working day. Called hotel, no...
449ashantij wrote a review on December 28, 2023 Whitby, Canada
Trip Type:

Clean & Comfortable!

My usual Ottawa stop over. Love the rooms, and the location. Breakfast is a bit over priced but there's lots of restaurant options around. Clean and comfortable stay. Friendly staff. More importantly...
Robert M wrote a review on December 08, 2023 St. Albert, Canada
Trip Type:

A Decent Hotel on the west side of Downtown

Stayed at the Hilton for 2 nights for a conference. Room was clean and comfortable. Check in was a bit slow as was check out. The breakfast buffet was average - nothing too exciting but reasonably...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.