Property Amenities

Property services

  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • ATM/banking
  • 24-hour front desk
  • Conference space
  • Laundry facility - coin operated
  • Smoke-free property

Food and drink

  • Coffee/tea in common areas
  • Free breakfast

Business services

  • Business center
  • One meeting room

Parking

  • Parking (limited spaces)
  • Self parking (surcharge)

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

In-Room Amenities

Food and drink

  • Refrigerator
  • Microwave

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Cable TV service
  • Flat-panel TV

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Linens provided
  • Pillow menu

Features

  • Highchair
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Bathtub or shower
  • Blackout drapes/curtains
  • Desk

Reviews

Holiday Inn Express & Suites Downtown Ottawa East

124 Reviews #55 of 81 hotels in Ottawa

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    32
  • Very Good
    42
  • Average
    21
  • Poor
    11
  • Terrible
    18

Recent Reviews

Grace C wrote a review on June 05, 2026
Trip Type:

Conveniently located hotel with great amenities and well-mannered staff.

I stayed here with my family and had a truly nice stay. The hotel is around 10 minutes away by foot from several attractions (Byward Market, Parliament, and parks) and stores. Checking in was very...
TB7310 wrote a review on May 26, 2026 Portsmouth, United Kingdom
Trip Type:

Excellent

Excellent hotel and facilities with excellent helpful staff
Darren M wrote a review on May 10, 2026 Hamilton
Trip Type:

Clean, Fresh & Modern Hotel

I stayed here for a Leisure Trip to Ottawa to get away for a few days and for a train trip. Ottawa is a Beautiful City with lots to see and do and there is something for everyone here. Happy Hour...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.