Property Amenities

Food and drink

  • Picnic area

Property services

  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Laundry facility - coin operated
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Activities

  • Fitness facilities
  • Indoor pool

Business services

  • Meeting rooms
  • 24-hour business center

Parking

  • Free self parking

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Wifi Available

In-Room Amenities

Food and drink

  • Refrigerator

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Desk
  • Wheelchair accessible

Bathroom

  • Shower/tub combination
  • Towels provided
  • Hair dryer

Media and electronics

  • Phone
  • Free local calls
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service

Bedding and linens

  • Linens provided
  • Rollaway/extra beds (surcharge)

Reviews

Holiday Inn Express & Suites Ottawa West - Nepean

357 Reviews #41 of 81 hotels in Ottawa

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    175
  • Very Good
    127
  • Average
    26
  • Poor
    13
  • Terrible
    16

Recent Reviews

Inderjeet S wrote a review on February 18, 2026
Trip Type:

Based on common experiences, a stay at a Holiday Inn generally offers reliable, cost-effective, and functional accommoda

Great experience , fabulous environment, excellent food , great service
shubham p wrote a review on November 13, 2025
Trip Type:

Great staff

Great staff! Kamal made my checkin super smooth. Thanks The hotel delivered a really comfortable and relaxing stay. The room was clean, spacious and well-maintained, with all the essentials placed...
Relax03067256867 wrote a review on November 05, 2025
Trip Type:

Front Desk Performance Appreciation – Harshal

Harshal has been very good and supportive, even while the team is understaffed. He manages multiple responsibilities efficiently and continues to maintain a positive and helpful attitude. His...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.