A very disappointing stay.
Arriving by car after a long drive was unnecessarily stressful. There was no one managing the hotel’s driveway or carparking. After sitting in a queue for over ten minutes with no staff in sight, the...
hurt on property site
I am 66 years old with cancer. I wanted to take my PSW wife on a nice weekend as our trip to Cuba was canceled. She works extremely hard and wanted to show her a fun time. We arrived at the hotel...
Magic at the castle
It’s the small , thoughtful touches that keep us coming back. David Struthers, director of the Gold Floor , and his team know how to truly create a warm welcome . This visit was a last minute treat...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.
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