Property Amenities

Food and drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Property services

  • Elevator/lift
  • 24-hour front desk
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Concierge services
  • Air-conditioned public areas
  • Pets allowed
  • Room service

Business services

  • Meeting rooms

Internet access in public areas

  • Free WiFi
  • Wifi Available

Activities

  • Fitness facilities
  • Arcade/game room

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Private bathroom
  • Hair dryer (on request)
  • Iron/ironing board
  • In-room safe
  • Blackout drapes/curtains
  • Desk
  • In-room climate (air conditioning)
  • In-room climate control (heating)

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided
  • Down comforter
  • Down pillows
  • Cribs/infant beds available

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Toilet

Media and electronics

  • Television
  • Cable TV service
  • Flat-panel TV
  • Free wired high-speed Internet
  • HDTV

Food and drink

  • Coffeemaker
  • Complimentary coffee
  • Minibar

Reviews

The Metcalfe Hotel

424 Reviews #6 of 81 hotels in Ottawa

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    267
  • Very Good
    107
  • Average
    36
  • Poor
    12
  • Terrible
    2

Recent Reviews

Heather P wrote a review on December 31, 2025
Trip Type:

Canadian Boutique Hotel Experience in Downtown Ottawa

My husband and I booked a last minute stay in downtown Ottawa, on our way to Quebec, due to a predicted ice storm. We chose the Metcalfe, in part because it is important to us to support Canadian...
Paul O wrote a review on December 26, 2025
Trip Type:

Lovely hotel and service, great location—restaurant slow, seemed to de-prioritize hotel families

Great location, welcoming staff, and a beautiful place to stay — overall I enjoyed my stay and would recommend this hotel for its atmosphere and service. The rooms were comfortable, the public areas...
Justin L wrote a review on December 21, 2025
Trip Type:

Good with a catch

It was good until the last night, there was an event in the hotel and got zero sleep due to noise. Good location, friendly staff but if it’s busy the walls seemed to stop zero noise. Disappointing...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.