Annoyingly inconsistent service leads to poor customer experience
The same problem befalls all areas at this hotel, annoying inconsistency in service which is a fundamental part of hotel operations. Poor service equals poor experience equals customer won't come...
Amazing service
Excellent service! Hassan was amazing. We didn't like the view that we initially had, he quickly switched us to another room. Will definitely be coming back! The room itself is extremely clean. The...
Staff going above and beyond to help someone who wasn't even a hotel guest
I am a physically disabled Ottawa resident who works downtown. Yesterday (Saturday), I was looking for a place to use the bathroom when the handicapped access washroom at work was out of order. I...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Discover the many ways you can explore this scenic waterway all year-round \u2013 along its banks, on its water and on its Skateway.","image":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/rideau-canal-1665093413.svg","photo":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/photo-rideau-canal-1665093413.png","text_color":"#000000","background_color":"#FFFFFF","latitude":45.395937,"longitude":-75.687895,"zoom_level":0,"svg_size":"40","file":"map_pins\/73\/rideau-canal-1665093413.svg","photoFile":"map_pins\/73\/photo-rideau-canal-1665093413.png"},{"name":"Shaw Centre","description":"This convention centre offers 192,000 square feet of highly flexible meeting space, outstanding views of downtown Ottawa through its glass fa\u00e7ade, and is among the most environmentally-sustainable and energy-friendly centres in North America.","image":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/shaw-centre-1665093493.svg","photo":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/photo-shaw-centre-1665093493.png","text_color":"#000000","background_color":"#FFFFFF","latitude":45.424187,"longitude":-75.691703,"zoom_level":0,"svg_size":"40","file":"map_pins\/73\/shaw-centre-1665093493.svg","photoFile":"map_pins\/73\/photo-shaw-centre-1665093493.png"},{"name":"Dows Lake \u2013 Home of the Canadian Tulip Festival","description":"Over two weekends in May, Canada's capital region comes alive with millions of tulips carpet. Stroll through Ottawa's largest displays of flowers at Commissioners Park, the festival's main site, located alongside the Rideau Canal's picturesque Dows Lake. While there, you can also nibble on food truck fare, browse for unique items by local crafters and check out historical displays.","image":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/dows-lake-home-of-the-canadian-tulip-festival-1665093106.svg","photo":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/photo-dows-lake-home-of-the-canadian-tulip-festival-1665093106.png","text_color":"#000000","background_color":"#FFFFFF","latitude":45.396212,"longitude":-75.703877,"zoom_level":0,"svg_size":"40","file":"map_pins\/73\/dows-lake-home-of-the-canadian-tulip-festival-1665093106.svg","photoFile":"map_pins\/73\/photo-dows-lake-home-of-the-canadian-tulip-festival-1665093106.png"},{"name":"Lebreton Flats \u2013 Home of Ottawa\u2019s Bluesfest","description":"Ottawa Bluesfest is an annual outdoor music festival that takes place each July in downtown Ottawa. While the festival's lineup historically focused on blues music at its inception, it has increasingly showcased mainstream pop, hip hop, reggae, and rock acts.","image":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/lebreton-flats-home-of-ottawas-bluesfest-1665093284.svg","photo":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/photo-lebreton-flats-home-of-ottawas-bluesfest-1665093284.png","text_color":"#000000","background_color":"#FFFFFF","latitude":45.415796,"longitude":-75.71783,"zoom_level":0,"svg_size":"40","file":"map_pins\/73\/lebreton-flats-home-of-ottawas-bluesfest-1665093284.svg","photoFile":"map_pins\/73\/photo-lebreton-flats-home-of-ottawas-bluesfest-1665093284.png"},{"name":"Lansdowne Park \u2013 Home of the Ottawa REDBLACKS Football Club (CFL) and Ottawa 67\u2019s Hockey Club (OHL","description":"Lansdowne is a live\/work\/play district featuring the TD Place stadium\/arena complex, which seats 24,000 for stadium sports and concerts, and up to 9,000 guests for arena sports and entertainment. Lansdowne also hosts two condominium towers and town homes with a combined 280 units, a 360,000 Sq. Ft. shopping\/entertainment district, an office tower, 1,300 underground parking spaces and an 18-acre urban park.","image":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/lansdowne-park-home-of-the-ottawa-redblacks-football-club-cfl-and-ottawa-67s-hockey-club-ohl-1665093244.svg","photo":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/photo-lansdowne-park-home-of-the-ottawa-redblacks-football-club-cfl-and-ottawa-67s-hockey-club-ohl-1665093244.png","text_color":"#000000","background_color":"#FFFFFF","latitude":"45.399174","longitude":"-75.681693","zoom_level":0,"svg_size":"40","file":"map_pins\/73\/lansdowne-park-home-of-the-ottawa-redblacks-football-club-cfl-and-ottawa-67s-hockey-club-ohl-1665093244.svg","photoFile":"map_pins\/73\/photo-lansdowne-park-home-of-the-ottawa-redblacks-football-club-cfl-and-ottawa-67s-hockey-club-ohl-1665093244.png"},{"name":"Ottawa International Airport","description":"Ottawa's state-of-the-art terminal offers over 100 non-stop flights daily to more than 40 destinations in Canada, the United States, as well as London, England and Frankfurt, Germany. Seasonal non-stop services and charter destinations fly to Florida, the Caribbean and Mexico.","image":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/ottawa-international-airport-1665096177.svg","photo":"https:\/\/dn6ese28u9bxz.cloudfront.net\/map_pins\/73\/photo-ottawa-international-airport-1665096177.png","text_color":"#000000","background_color":"#FFFFFF","latitude":45.321431,"longitude":-75.669784,"zoom_level":0,"svg_size":"40","file":"map_pins\/73\/ottawa-international-airport-1665096177.svg","photoFile":"map_pins\/73\/photo-ottawa-international-airport-1665096177.png"}]},"checkin_start":"P14D","nights_duration":"P2D"}
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