Property Amenities

Food and drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Property services

  • Elevator/lift
  • 24-hour front desk
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Concierge services
  • Air-conditioned public areas
  • Pets allowed
  • Room service

Business services

  • Meeting rooms

Internet access in public areas

  • Free WiFi
  • Wifi Available

Activities

  • Fitness facilities
  • Arcade/game room

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Private bathroom
  • Hair dryer (on request)
  • Iron/ironing board
  • In-room safe
  • Blackout drapes/curtains
  • Desk
  • In-room climate (air conditioning)
  • In-room climate control (heating)

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided
  • Down comforter
  • Down pillows
  • Cribs/infant beds available

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Toilet

Media and electronics

  • Television
  • Cable TV service
  • Flat-panel TV
  • Free wired high-speed Internet
  • HDTV

Food and drink

  • Coffeemaker
  • Complimentary coffee
  • Minibar

Reviews

The Metcalfe Hotel

454 Reviews #8 of 81 hotels in Ottawa

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    293
  • Very Good
    109
  • Average
    40
  • Poor
    13
  • Terrible
    2

Recent Reviews

collinjulien wrote a review on May 18, 2026 Sherbrooke, Canada
Trip Type:

Overpromised, underdelivered.

A budget version of their flagship Montreal hotel. Let me start off by saying that I am a frequent guest at their flagship Montreal hotel, The William Gray. Overall, while our stay was comfortable...
dgoldsc wrote a review on May 17, 2026 Zurich, Switzerland
Trip Type:

Great location, friendly team and stylish rooms

I had a very pleasant stay at the Metcalfe Hotel in Ottawa. The location is excellent, the team was consistently friendly and welcoming, and the rooms are stylish, comfortable, and thoughtfully...
David S wrote a review on May 11, 2026
Trip Type:

Another great stay

This is maybe my fifth stay at The Metcalfe, so I guess it’s time to leave a review. This is the only hotel I look to stay at when I visit Ottawa, for work or personal trips. Comfortable and clean...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.