Property Amenities

Activities

  • Fitness facilities
  • Billiards or pool table
  • Outdoor seasonal pool

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms
  • Ballroom(s)
  • Banquet facilities
  • Business center
  • Fax services available

Food and drink

  • Bar/lounge
  • Restaurant
  • Wedding services
  • Breakfast available (surcharge)
  • Refrigerator

Parking

  • Electric car charging station
  • Free RV, bus, truck parking
  • Free self parking
  • Parking onsite

Property services

  • 24-hour front desk
  • ATM/banking
  • Concierge services
  • Conference space
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • Free newspapers in lobby
  • Laundry facility - coin operated
  • Luggage storage
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • 24-hour check-in
  • Air-conditioned public areas
  • American express
  • ATM

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Wifi Available

In-Room Amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Hair dryer (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Private bathroom
  • Private bathroom (not in room)
  • Shower/tub combination

Food and drink

  • Microwave
  • Refrigerator
  • Room service

Media and electronics

  • Flat-panel TV
  • Free local calls
  • Pay movies
  • Phone
  • Premium TV channels
  • Television
  • Television (surcharge)

Services

  • Daily housekeeping

Reviews

Best Western Plus Ottawa City Centre

1,196 Reviews #10 of 81 hotels in Ottawa

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    571
  • Very Good
    392
  • Average
    136
  • Poor
    57
  • Terrible
    40

Recent Reviews

Barrie W wrote a review on May 04, 2026
Trip Type:

Top Notch Front desk checkin

The checkin process was a pure joy. Sherry on the desk was most helpful in providing the hotel amenities and then places ro experience the different culinary experiences during our stay
ruth02_12 wrote a review on April 30, 2026 Sturgeon Falls, Canada
Trip Type:

Pleasant stay in Ottawa City Center

Location was in close proximity to an appt I had, so very convenient. The lobby was large, well-appointed with chairs and area was clean. We were upgraded to a suite so thoroughly enjoyed that. Room...
Alla Z wrote a review on April 23, 2026
Trip Type:

Very pleasant

Maksym, the front desk staff member, was very helpful and friendly. He made the check out process very smooth and hassle free. Thank you for excellent service.

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.