Property Amenities

Activities

  • Library

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Express check-out
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Laundry facility - coin operated
  • Multilingual staff
  • Free newspapers in lobby

Food and drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Wedding services

Business services

  • Business center
  • Meeting rooms
  • Computer station

Parking

  • Self parking (surcharge)

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Blackout drapes/curtains
  • Desk
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Shower only

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer

Reviews

DoubleTree by Hilton Ottawa Downtown

2,025 Reviews #35 of 81 hotels in Ottawa

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    583
  • Very Good
    905
  • Average
    340
  • Poor
    130
  • Terrible
    67

Recent Reviews

MichaelB909 wrote a review on February 18, 2026 Portland OR,
Trip Type:

Nice rooms,great location.

Nice rooms in a great location. Close to Byward Market and Rideau Center. Lots of different restaurants in the area, easy walking. Staff was very helpful with requests and cab arrangements...
Emma K wrote a review on January 20, 2026
Trip Type:

Not Suitable for Hockey Teams

Our hockey team’s stay at the DoubleTree Downtown Ottawa was incredibly disappointing, and I strongly recommend that hockey tournament organizers remove this hotel from their list of options. It’s...
moyali wrote a review on November 18, 2025 Manhattan Beach, California
Trip Type:

Great choice very close to the Rogers Centre and downtown

This hotel used to be the Novotel and is very centrally located in downtown Ottawa. I was in town for a conference at the Rogers Centre and the location was ideal for both the conference and local...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.