Property Amenities

Activities

  • Library

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Express check-out
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Free newspapers in lobby

Food and drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Wedding services

Business services

  • Business center
  • Meeting rooms
  • Computer station

Parking

  • Self parking (surcharge)

In-Room Amenities

Media and electronics

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Phone
  • LCD TV
  • Television
  • Television (surcharge)

Services

  • Daily housekeeping

Features

  • Blackout drapes/curtains
  • Desk
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Shower only

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer

Reviews

Novotel Ottawa City Centre

1,995 Reviews #30 of 80 hotels in Ottawa

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    572
  • Very Good
    898
  • Average
    336
  • Poor
    126
  • Terrible
    63

Recent Reviews

Lisa I wrote a review on February 26, 2024 Brampton, Canada
Trip Type:

Great trip but hotel needed work

Overall hotel was ok, not spectacular Our room was not cleaned once even though we left the sign on our door to di so. Plus, it would have been helpful to have a but more access to controlling the...
Torontocanucker wrote a review on February 24, 2024 Mississauga, Canada
Trip Type:

Disappointed

Disappointing experience. Forgot my night-shirt on the back of the bathroom door. Hotel wants $94 to ship to another city in Southern Ontario. I mean come on, it weighs about 1/2 lb and would cost...
Temi D wrote a review on February 19, 2024
Trip Type:

not happy with Novotel.

The hotel itself was nice. However, they didn't let us know in advance about the underground parking was under construction. We pulled into the lot and got stuck in the parking lot. The door...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.