Property Amenities

Activities

  • 24-hour fitness facilities

Business services

  • 24-hour business center
  • Computer station
  • One meeting room

Food and drink

  • Bar/lounge
  • Free breakfast
  • Restaurant
  • Stove
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Property services

  • 24-hour front desk
  • ATM/banking
  • Concierge services
  • Conference space
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Laundry facility - coin operated
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Tours/ticket assistance

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Wifi Available

Parking

  • Parking (limited spaces)

In-Room Amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Bedding and linens

  • Linens provided
  • Pillowtop mattress

Features

  • Bathtub or shower
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)

Food and drink

  • Cookware, dishware, and utensils
  • Kitchen
  • Kitchen linens
  • Kitchenette
  • Microwave
  • Oven

Media and electronics

  • Cable TV service
  • Free local calls
  • In-room computer
  • LCD TV
  • Phone
  • Premium TV channels
  • Television
  • Television (surcharge)

Services

  • Daily housekeeping

Reviews

The Business Inn & Suites

2,581 Reviews #3 of 82 hotels in Ottawa

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1561
  • Very Good
    776
  • Average
    141
  • Poor
    62
  • Terrible
    41

Recent Reviews

Vic A wrote a review on April 20, 2026
Trip Type:

Prejudice, Unfair, Discriminatory Practices

If you are a black person or person of colour, I would stay clear of this hotel! Our family had a very very disturbing experience with this inn that raises questions about fairness, professionalism...
Casandra D wrote a review on April 03, 2026 Accra, Ghana
Trip Type:

Redefining Hotel Living – A Warm, Family-Friendly Experience

We had an excellent stay at the Business Inn in Ontario, Canada, with service that was professional, welcoming, and consistently responsive. What stood out most was the home-like atmosphere, making...
208kenf wrote a review on April 02, 2026 Sharbot Lake, Canada
Trip Type:

3-Star Superlatives.

In Ottawa from Kingston for a National Arts Centre evening. We were fortunate to have our Queen upgraded to a King-suite. Also sweet was Willa's welcome. She was most hospitable and helpful in...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.