Customer Service Excellence
We held a 3 day conference at the Sheraton Downtown Ottawa and had an excellent experience.
The Sheraton team worked with us to ensure all our requests were met and everything from coffee, meals...
Shocking experience at Sheraton Ottawa Marriott hotel
Hotel is a 4+ in terms of location and value, as well as staff. However, we were shocked that neither the lobby bar but especially the dining room were open for Labour Day, It is unacceptable for any...
Great Sheraton Hotel
The hotel checks all the boxes for a great Sheraton hotel. The room was clean wifi worked well, tv worked OK. I am not a fan of the energy saver modes hotels now use on tv's as this is annoying when...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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