Property Amenities

Activities

  • 24-hour fitness facilities
  • Indoor pool
  • Indoor pool (surcharge)

Business services

  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Bar/lounge
  • Restaurant

Property services

  • 24-hour front desk
  • Concierge services
  • Conference space
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • Free newspapers in lobby
  • Gift shops or newsstand
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas

In-Room Amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels provided

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided
  • Pillowtop mattress

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Heating
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Private bathroom
  • Private bathroom (not in room)
  • Shower/tub combination
  • Wheelchair accessible

Food and drink

  • Refrigerator

Media and electronics

  • Free local calls
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • HDTV
  • iPod docking station
  • LCD TV
  • Pay movies
  • Phone
  • Satellite TV service
  • Television
  • Television (surcharge)

Services

  • Daily housekeeping

Reviews

Sheraton Ottawa Hotel

1,002 Reviews #31 of 80 hotels in Ottawa

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    321
  • Very Good
    440
  • Average
    155
  • Poor
    50
  • Terrible
    36

Recent Reviews

CreamXIV wrote a review on March 16, 2024
Trip Type:

Makes you feel like home

Hey there , I come often to the sheraton hotel on albert street, the employees make you feel like home the service is always good , they have a manager whos name is Pam which is a really nice...
U2060FVtracyw wrote a review on February 26, 2024 London, Canada
Trip Type: Family

Super Friendly and Helpful Staff...especially Pam!

We were here in late February and I have to say, everyone we came across was happy and smiling and very helpful. The gentlemen serving at breakfast, the housekeeping staff...were all smiling and...
Whatremains wrote a review on February 05, 2024 Ontario, Canada
Trip Type: Family

Good location but in dire need of an update.

Good location but in dire need of an update. The hotel location is in walking distance to the Parliament buildings, Sparks St. and the market. However, this hotel is old and in dire need of...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.